If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

Choose Department

Sales

We will help you to get you the right service and product to rocket launch your project in minutes.

Account

General support will assist you with your account and billing.

Expert Services

Technical Support Department: Digital Marketing & Advertisement, Web & App Design, Branding & Design, Video Production & Photography.

Hosting Products

Technical Support Department: Cloud Server, Professional Email (OX App), SSL Certificate, Backup (CodeGuard), Web Security & CDN (SiteLock), SEO Tools (Marketgoo)

Domain Name

Technical Support Department: Register Domain, Transfer Domain, Renew Domain, ID Protection, Domain Lock, Email Forwarding, DNS.

Free Migration

Move your website or mobile app to eRUN's Cloud Server Plans and we will carry out the migration process for free! Contact our technical team to discuss the transition and all requirements.

Affiliate Program

Contact Affiliate department for Pre-submission Information, Support and Payout Requests or for any other enquiries

Report/Abuse

Malware, Phishing, Abuse, Spam, Content – Copyright & Trademark complaints, Account changes, Invalid WHOIS, Child abuse

Delete/Export Account

Request to delete account with all information stored or request to export all information.